Frequently asked questions

Find answers to common questions about our services and care

You can book through our Fresha page, send us a message on WhatsApp, or call us at (401) 696-0793. We recommend booking at least 24 hours in advance.

Wear comfortable clothing. For massages and body treatments, you will be provided with a robe and we ensure your privacy at all times. For facial treatments, avoid heavy makeup.

Yes. Diana and her team are fully bilingual (English and Spanish). You can communicate in whichever language you feel most comfortable with.

We ask for at least 24 hours notice for cancellations or rescheduling. Late cancellations may be subject to a fee. Please contact us as soon as possible if your plans change.

It depends on your concerns. For general hydration, we recommend AquaGlow Express. For anti-aging and texture, Glo2Facial or Sublime Diamond microdermabrasion. For acne-prone skin, our Teenager Skin Detox or Corrective Glow Microneedling. Contact us and we'll guide you to the best option.

For most skin types, once a month is ideal to maintain results and support your skin's natural renewal cycle. Some treatments like microneedling may require a specific protocol that we'll discuss during your consultation.

Swedish massage uses long, flowing strokes for general relaxation and stress relief. Deep tissue massage targets deeper muscle layers with firmer pressure, ideal for chronic tension, stiffness, and recovery. Diana can adjust pressure during your session based on your comfort.

Yes. Our prenatal massage uses safe, gentle techniques specifically designed for pregnancy. It helps relieve common discomforts like back pain, swelling, and fatigue while supporting both your wellbeing and your baby's.

Most clients see significant results in 6-8 sessions, spaced 4-6 weeks apart. The exact number depends on the treatment area, hair type, and your individual response. We'll create a personalized plan during your first visit.

Our laser technology is designed to work effectively on a wide range of skin tones. During your consultation, we'll assess your skin and hair type to ensure the safest and most effective treatment plan for you.

Lymphatic drainage focuses on stimulating your lymphatic system to reduce fluid retention, boost immunity, and support detoxification. Body sculpting uses specialized tissue manipulation techniques to contour your silhouette, reduce measurements, and improve skin firmness. They complement each other well.

HTMA (Hair Tissue Mineral Analysis) is a laboratory test that measures mineral levels in your hair. It can reveal nutritional deficiencies, toxic metal exposure, and metabolic imbalances that often manifest as hair loss, thinning, or scalp conditions. Diana uses this information to recommend targeted treatments.

Our personalized weight loss program is medically supervised and may include GLP-1 therapies (such as semaglutide-based treatments) when appropriate. We combine medical support with lifestyle and wellness strategies for sustainable, healthy results. The program starts with a comprehensive consultation to determine if GLP-1 is right for you.

Facials & Skin Care focuses on cleansing, hydration, and overall skin maintenance using non-laser techniques. Advanced Skin Treatments use professional laser and energy-based technologies (IPL, fractional laser, Nd:YAG, microneedling, fibroblast) to address specific concerns like discoloration, firmness, and texture at a deeper level.

Add-ons are complementary therapies you can combine with any massage to enhance your experience: aromatherapy, cupping therapy, hot stone therapy (with volcanic, jade, or Himalayan salt stones), infrared sauna, halotherapy, and red light therapy. Ask us about availability when booking your massage.

We recommend starting with our Comprehensive Aesthetic & Wellness Consultation, especially for advanced treatments, laser series, body contouring, or weight loss programs. This helps us create a personalized plan, assess your goals, and ensure the safest, most effective approach. For simpler services like facials or massages, you can book directly.

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